• You should use your usual SafarPass credentials to login to the mobile app.

  • These are the username and password you would normally use to login from a computer.

  • Usually, your username is your work email address.

  • If you've forgotten your password, you can click the link on the login screen I forgot password? to reset it

Still having trouble?

  • Make sure your app is up to date by checking in the App store or Play store to see if there is an Update button.

  • Restart the app by closing it and removing it from your open apps tab. Then reopen the app by tapping the icon.

  • Turn your phone off and on again

Need help? Email us at help@safarpass.com with details of your problem and we'll get straight back to you.

*Please remember:
This app is a beta version. If you spot any problems, please let us know!

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